Frequently Asked Questions
Backing Tracks FAQ
Welcome to Successful Singing’s Backing Tracks. All our backing tracks are available for instant mp3 download or you can choose to have them posted to you on CD. Our backing tracks are listed Alphabetically by Artist, or have been listed under their particular genre, alternatively you can use the search bar to help you search for a particular song title or an artist.
Listen to the a sample of the track before you buy: To hear a sample, press the play button under the track you wish to hear. Our backing tracks may contain backing vocals. If you need help with this, please ask.
I can’t find what I’m looking for: In the first instance try the search facility at the top of the page. The search bar below will search both song names and artist names within our database. To help, try to be specific with your word search eg. Greatest Showman. If you searched ‘Showman’, it will narrow your search, rather than pulling up all the songs with Greatest in the title too. You can also contact us if you can’t find what you’re looking for and we’ll do our best to help.
Instant Download: If you wish to purchase it, click the ‘add to cart’ button. Your shopping basket will appear near the top right of the page. When you have finished browsing and shopping, simply click the ‘checkout. We use Paypal as our payment merchant, however you do not need a Paypal account to use this facility. You also have the option to pay by credit and debit cards.
Once you have paid for your purchase, you will be automatically taken to a page on our website, where you will find the download links for your purchases and your backing track can be instantly downloaded. Please note these download links are only active for 24 hours. A confirmation email will be sent to you also containing a link to your backing track downloads.
Please Note – These download links are only active for 24 hours. Please ensure that you have downloaded your tracks to your preferred device in this time.
Tracks on CD: You can choose to have your tracks put onto CD and posted to you. You will be offered a shipping option when you check out. You only need to add this once per order. Don’t forget to add the appropriate shipping at the checkout stage. When you have finished shopping, click on the ‘checkout with Paypal’ button. You do not need a Paypal account to use this facility as it will also take credit and debit cards. You will automatically be given confirmation of your order, and your disc will be ready for dispatch within 1 working day of purchase. Please allow for delivery times.
How to save your mp3 file
Once you have finished the checkout procedure from Paypal, you will be transferred to an automatic checkout success page from our website. Please read it as it will contain the links to your purchases as you scroll down the page.
*This page is also emailed automatically to you. It uses the email address you have registered with Paypal. Please look in your junk or spam folders in your email as it often hides there.
You will need to download the file to your computer as the links will soon expire, and there’s a limit on how many times you can play them on-line.
Click one of the links and it should download automatically to your computer. This usually goes to your download folder, unless you have configured your downloads to be saved elsewhere on your computer.
Sometimes you may get a black screen, with the track starting to automatically play as shown below:
You will need to right click your mouse and then click ‘save as’ or ‘save link as’ in the option box that opens. Click on “Save As”
If you can’t get this option box to appear, then you will need to configure your mouse settings on your computer to enable the right click facility.
Choose where you want your download saved and click ‘save’
The track is now saved on your computer and can be added into your media player for you to create your own playlist.
Repeat the process to save all your purchased tracks. If you find that the links have expired, please contact us and we will issue new ones for you
To save your track onto Mobile device
Press the share icon at bottom of screen (a square with an up arrow) and save to your files.
Press and hold the Play button for 2 seconds or more and save file to your device.
Any problems with your download, please get in touch with us and we will talk you through it.
Below are the answers to a few questions you may have. If you do have a problem, please get in touch and we will sort it out for you.
I missed the download link page: Don’t worry, you will have been sent an email as well. If you created an account and logged in, you will be able to retrieve your links here too.
I haven’t received my download’s email: Your email will be sent to the email you have registered with Paypal. Please check your junk folders first as they often hide there.
My track hasn’t download properly: This may be due to an internet or server error. Try downloading your track again If you still have a problem, please contact us and we will sort it out for you.
My download links have expired: Our website automatically generates links, which are active for 24 hours. This should give you enough time to download your tracks onto your device. There is also a limit as to how many times you can download your track(s). Please contact us if you experience a problem and we will issue new links to you.
I haven’t received my CD: Our download site is automatic, so unless your order also contains a request for a CD and Shipping, we assume that you are happy to have received the appropriate download links for you to get your tracks.
Delivery times will depend on where in the world you are based. We are based in the UK and use Royal Mail as our delivery partner. UK deliveries take a working day or two, Europe take up to 7 days and Rest Of World can take up to 21 days.
I just bought a track. I can’t download it and you are not answering my emails: Our website is automatic and we allow staff to go home at night and on weekends. Unfortunately if you get a problem over the weekend, your email(s) are not going to be picked up until the next working day. We will then get in touch with you and sort out your problem quickly.
What can I use your backing tracks for? Our backing tracks have been licensed by MCPS/PRS for your own personal use only. Personal use is defined as home use, practice sessions, auditions and gigs. If you intend to use our tracks for any other use, such as creating CDs to sell at your gigs, recording your voice over the track and putting it on to social media, television and radio broadcasts, etc you are going to need additional permissions and licenses in order to do this please get in touch with us and we can advise you further on the different licence you’ll need.
Can I have multiple copies of the CD? Due to licensing regulations, you will have to purchase multiple copies of each track and request the number of CD’s needed.
Why is my track not exactly the same as the original? These backing tracks are professional recreations of the original song. They have been recreated as close to the original recording as possible but there may be some differences due to publishing rights. Some tracks will have background vocal, other’s not.
All our tracks are licensed by MCPS/PRS.
If you still experience a problem with your backing tracks, or need further help. Please contact us and we will get in touch and sort it out for you as soon as we can.